How it works
Nothing here is automated and nothing is anonymous. A person reads your reports, a doctor answers them, and one coordinator carries your case from the first message to the call after you have flown home.
The six steps
Prescriptions, scan images or reports, discharge summaries, and a sentence about what is bothering you. WhatsApp, email, or the enquiry form. If you have nothing on paper, say so — we will tell you which test to get done locally first, which is usually cheaper than repeating it here.
Your file goes to a registered specialist in the relevant department. You get a written opinion: what they think is going on, what they would do, what they would want to re-confirm on arrival, and how long it takes. If the honest answer is that the procedure is routine and you should have it near home, that is what the note will say.
Treatment, surgeon's fee, room category, diagnostics, consumables, expected length of stay, transfers, and a bed for the person travelling with you. Inclusions and exclusions are listed separately, because the exclusions are where medical bills go wrong.
Visa invitation letter where required, advice on flight timing against the admission date, airport or station pickup, a local SIM, accommodation for the attendant, and a currency and payment note so nobody arrives with the wrong instrument.
One named person, reachable on WhatsApp, who is physically present for admission, who explains what is being asked for and signed, and who escalates to us when something is not right. In Odia, Hindi, English or Bengali.
If the surgeon advises supervised recovery, we move you to a recovery stay rather than a hotel. You go home with a written plan — medication, diet, physiotherapy, red flags — and a follow-up teleconsultation with the treating team after you land.
What it costs you
Our coordination fee is disclosed in writing before you commit to anything, and it is not a percentage of your hospital bill. [CONFIRM commercial model before launch]
Questions
For planned treatment, most patients go from first message to a confirmed admission date in one to two weeks: a written opinion within about 48 hours, an estimate two to four days later, then travel and visa timelines. Urgent cases move faster; complex ones needing further imaging take longer.
Then that is what the written note says, and we do not book you. Specialists in the network are asked to state plainly when a procedure is routine enough to be done near your home, or when your condition makes travel unwise. The opinion is free either way.
Yes, and it usually improves the plan. We can arrange a call or a written exchange between your existing doctor and the partner specialist, with your consent. The discharge summary and home plan are written so your own doctor can continue the care.
Start here
Even a phone photograph of a prescription is enough to begin. Tell us the city you are travelling from and roughly when.